TelePresence and Video Infrastructure

Hello,On a MX300 G2 if we connect a second display, getting the content sharing on it is working fine. But what about if we want to have the same output on both the MX300 G2 monitor and the second monitor.  Are we supposed to have the same output on ...

We are facing an issue with one of our customers when he try to make a point to point call inside his LAN (between 2 Polycom HDX 7000 codec).The endpoint A received no audio and no video from the endpoint BThe endpoint B received audio and video from...

Have MXP's running with F8.2 and F9.3.3 on them ...They register to the gatekeeper.When dialing out their is a ring and then it drops with error "NO NETWORK CONNECTION" ...Any Ideas.I put them in the direct mode and get error code 41 when trying to c...

Have MXP's running with F8.2 and F9.3.3 on them ...They register to the gatekeeper.When dialing out their is a ring and then it drops with error "NO CONNECTION NEEDED" ...Any Ideas.I put them in the direct mode and get error code 41 when trying to co...

Hello, We have a certificate signed by a private CA for our Expressway-E. Soon we are going to change to a public CA. I already generated a new CSR for the public CA. This is my question: Is there anything we should have in mind before changing the c...

Hi All, I have downloaded VCS 8.6 software + OVA from Portal but VCS 8.6 software is not bootable.I am going to fresh install of VCS expresswayPlease advise how to do it.  Is bootable image is required ? if yes then how can I get this  Deva

hello,I have a video endpoint (SX20) that I can call from my Jabber for TelePresence client however when they try to make a call out, they get a SIP 403 error. The endpoint is registered to out VCS-C and I do not see the outbound calls even making it...

Hi,I have Cisco VCS control where I have registered movi clients (Cisco Jabber) provisioned by LDAP via TMS. Now I have Cisco 9971 Unified IP Phone registered in CUCM. I am trying to call from Cisco Jabber to Cisco 9971 by dialing extension configure...

Hello, I am trying to find some support for this question. I have the telepresence management suite running on a Windows server 2008 R2 machine and need to update Java to the latest version along with patching sqlexpress to sp3. All other windows pat...

Hi AllI want to add EPABX in CUCM (10.5) , i want IP Phone to dial out using the EPABX , Any suggestions or the same and how to go about it Thanks in Advance 

Hi peeps, I have codecs registered in VCS control. I am receiving unknown incoming sip calls on all codecs. Sip listen port is off on sx20 and couldn't find it on c40 but still receiving. Receiving address is like any number@ip address of codec. 1...