TelePresence and Video Infrastructure

My customer reached out to me and had a quick questions.At the current moment when someone calls into the cisco unified communication express phones main line multiple phones ring and he was wondering if there was a way to monitor which extensions ri...

Hello!  Just throwing this out here to see if anyone has experienced this or has a suggestion...One of our MX800 units is behaving in a strange way where we only hear the low frequency from remote participants in a video conference, but the content c...

I've got 3 SX10 devices that now basically, do the same thing.  They boot to the Cisco screen,  the green light comes on the camera, but the power led never lights. I've got console access.   Is there a simple way to upgrade the firmware from the con...

Can I port the video and audio from my main mx300 telepresence unit to a regular projector? I think this is called an overflow room. The overflow room would not have the interactive capability it would just have the ability to see the video and hear ...

Hello,On a MX300 G2 if we connect a second display, getting the content sharing on it is working fine. But what about if we want to have the same output on both the MX300 G2 monitor and the second monitor.  Are we supposed to have the same output on ...

We are facing an issue with one of our customers when he try to make a point to point call inside his LAN (between 2 Polycom HDX 7000 codec).The endpoint A received no audio and no video from the endpoint BThe endpoint B received audio and video from...

Have MXP's running with F8.2 and F9.3.3 on them ...They register to the gatekeeper.When dialing out their is a ring and then it drops with error "NO NETWORK CONNECTION" ...Any Ideas.I put them in the direct mode and get error code 41 when trying to c...

Have MXP's running with F8.2 and F9.3.3 on them ...They register to the gatekeeper.When dialing out their is a ring and then it drops with error "NO CONNECTION NEEDED" ...Any Ideas.I put them in the direct mode and get error code 41 when trying to co...

Hello, We have a certificate signed by a private CA for our Expressway-E. Soon we are going to change to a public CA. I already generated a new CSR for the public CA. This is my question: Is there anything we should have in mind before changing the c...

Hi All, I have downloaded VCS 8.6 software + OVA from Portal but VCS 8.6 software is not bootable.I am going to fresh install of VCS expresswayPlease advise how to do it.  Is bootable image is required ? if yes then how can I get this  Deva

hello,I have a video endpoint (SX20) that I can call from my Jabber for TelePresence client however when they try to make a call out, they get a SIP 403 error. The endpoint is registered to out VCS-C and I do not see the outbound calls even making it...