TelePresence and Video Infrastructure

Hello, I am setting up Cisco TCS 6.0 for the first time. I can't seem to find the feature where You differentiate the incoming calls by caller id. Meaning I would like the server to categorize the recording as Conference_Room_1st_floor if say the cal...

Hello Team,at one of my customer they having polycom vsx 5000/7000 & HDX 7000 and Cisco C60/profile42 C40 codec.when vsx to hdx call initiate its working fine with audio and video but if call initiate from C60 or profile 42 to vsx call connects but v...

Hi!.The problem:Whenever I call certain VSX Polycom enpoints, I do not get video from the SX20. What you can see at the Polycom's Monitor it's a screen full of green stripes.I have many CISCO/TANDBERG Telepresence endpoints in my Video infraestructur...

I have a DX80 that is set to autoanswer to the speaker but when a call comes in it answers but places the call on hold and the screen goes blank/sleep mode then the user has to touch the screen them press Resume in order to take the call. Any ideas o...

We have planned on switching two endpoints in TMS. The two endpoints are currently located at two meeting rooms. Currently Room1 has a Cisco Telepresence SX80 and Room2 has a Cisco Telepresence SX20. Basically what we want to move SX80 to Room2 and m...

Hello,have anyone good ideas for some wireless peripherals for Telepresence systems ?From my point of view cables are boring when we install SX80 with dual LED panels on mobile stand from Vogels and really cable to microphones and touch panel looks b...

Where can i find my SX20 warranty info from  Cisco website?

Hi,I want to make calls between Cisco Jabber ( ver 10.6 ) to EX60 / EX90 or from EX60 / EX90 to CTS ( that support 1080p ).I was unable to get the video to 1080p ( the most the I get is 720p ).I have the option Resolution Option Key as true in the EX...

Our customer is on TMS 14.3 and we need to upgrade them to TMS 14.6.2 They are currently running a local instance of Windows SQL Server 2008 Express (10.00.4000). The release notes say that SQL 2008 R2 Express and SQL 2012 Express are the supported v...

in our VCS Expressway event log i am seeing this event, wondering if someone can tell me what it means pleasetvcs: Event="Search Loop Detected" Service="SIP" Src-alias-type="SIP" Src-alias="jeibner.e20@med.ubc.ca" Dst-alias-type="SIP" Dst-alias="sip:...

Hi,I have SX80 and MX300 TP endpoints registered securely with CUCM ver. 10.5, point to point calls are encrypted.Secure SIP trunks to TP conductor ver. 3 for ad-hoc and Rendezvous conference, this conductor is managing TPS 7010 with encryption licen...

I am trying to setup 1 Telepresence server under a Telepresence Conductor but when I create a Conference bridge pointing to the ad-hoc IP address setup on the Conductor, the CUCM show registration "Unknown" and IP address "Unknown". In other words th...

I administer a SECRET and UNCLASSIFIED government network infrastructure in which I maintain a combination of over 80 c40 and c60 codecs in support of all of our VTC conference rooms.  I have maybe 20 codecs that are used by my technicians for call m...