TelePresence and Video Infrastructure

Hi Guys, I just want to seek for solution/s regarding the problem we encountered recently which is "receiving a call from our own endpoint (SIP/H.323)". We are experiencing this when using a direct public IP.  All incoming calls format from our endpo...

So many changes on the SX20 systems!Here is my question. In our system scenario we have a slide show set up via a media box connected to the systems input. We have this as a privacy feature, you call in to our system you are connected but only see a ...

Hi guys,I've got an issue whereby I am not able to make outbound calls, but inbound calls are working ok. A debug shows the following:Received: SIP/2.0 401 UnauthorizedVia: SIP/2.0/UDP 10.37.17.1:5060;branch=z9hG4bK413515BF;received=10.37.17.1;rport=...

Hi,i have the following device:- EX60 with touch controller- A video conference client installed on the pc From LAN, i can Video Conference with the ex60 via its ip address From WAN, i was unable to dial in to the ex60. which port should i forward? a...

When I join my mx700 to a webex the video from the far end is layed out with a small box below the content that is being shared.  I'm being told that I can configure it to have 1 screen show the content and the other screen to show all the far end vi...

My understanding is that Java is an NPAPI based plugin.  The Chrome browser will officially stop supporting the NPAPI plugin architecture in Chrome 45, due out this September, and Microsoft will not be supporting NPAPI in their new browser for Window...

Hi,I`m new in telepresence solution and I need help. My company is planning to create a big conference room with such requirements:- 3 screens (Center: big videowall, 2 smaller screens left,right)- 2 cameras (50-100m cable needed)- 1 or 2 microphones...

We're having a problem with the new mic bars used by the IX5000.  The camera moves away from the active speaker and switches to empty seats.  One of the mic bars in the "empty" section is showing constant  activity when running through the "first tim...

Hi guysi seem to be having a slight issue with the above. The error im getting on the VCS-C Expressway is as followsedgeconfigprovisioning: Level="INFO" Detail="Failed to find username or token in request."HTTPMSG:|GET /dW5kc2x2Yy5jb20/get_edge_confi...