TelePresence and Video Infrastructure

Hi,I want to start a manual recording from end points during a conference call on MCU.For example 3-4 participants are on same MCU conference room and need to start recording this conference. Is this possible to start a recording from an enpoint duri...

Hi, We have around 7 CTS 3000 (Registered on CUCM) and 8 VC SX20 (Registered on VCS). Whenever we have a collaborative conference using CTMS while sharing the content flicker is observed on far end site. Irrespective of whoever is sharing, far end si...

Hi All Video Expert,I'm facing a problem the call out display id issue.(Domain: abc.com) TP endpoint H323 reg. (H323 address: 1184@abc.com with H323 ID: 1184) to VCS-C --- VCS-E >>>> Internet <<<< (Domain: xqyz.com) VCS-E --- VCS-C --- CUCM --- reg. ...

Is Cisco 9971 capable of doing video calls? If so, then how it would call any other party?

Good morning all,I am hoping someone can help with this. Sorry for the possibly simple issue here. But, I have a user I just built in Cisco TMS and they're unable to sign in. I've tried signing in as them on my own Jabber/Movi client and I still have...

I am implementing Telepresence Server 4.1.  I am at the point of installing FEATURE license.I have the PAK code for the licenses.  When I try and claim licenses, I am required to put in the VIRTUAL Serial number of the TS server.From GUI and from SHO...

We are struggleing to get our VCS and TMS talking again. Looking at various logs we have decided that there is a problem with the OpenDS component.                    Running a Diagnostic against the local agent seems to confirm this.If OpenDS is not...

Running Ex90 TC 6.0 and problem is when dialing PTP call connects good audio but no video.  When the call is to a Bridge good audio and video ??Any ideas.Have looked at changing the MTU size to 1280 from 1500 which has corrected this issue in the pas...

Hi All,We are planning to use Session Border Controller (Cisco or Avaya) with MCU 5320, VCS, TMS.Could someone please provide SBC product that we can use with MCU? Thanks

Hello all,I'm trying to set QoS for Skype for business audio and video calls in ASA 5510.I've created priority queue on interface facing internet with settings:Queue Limit 2048Transmission Ring Limit 512And I proceeded to create Service Policy Rule o...

Hi all!Have you ever try to add a non-cisco device to the TMS?I'm now trying to add a Lifesize Team 220 to cisco TMS as a Meeting room and I get the System Not Found error message,The lifesize is reachable from the tms, but I'm not sure if the user/p...

After I spent a nice chuck of time writing a script to sync a custom TelePresence directory on our SX and EX TelePresence codecs using xCommand, I just  received new DX70 and DX80 units which don't support the same xCommand controls. It's most likely...