TelePresence and Video Infrastructure

Hi guys,I've got an issue whereby I am not able to make outbound calls, but inbound calls are working ok. A debug shows the following:Received: SIP/2.0 401 UnauthorizedVia: SIP/2.0/UDP 10.37.17.1:5060;branch=z9hG4bK413515BF;received=10.37.17.1;rport=...

Hi,i have the following device:- EX60 with touch controller- A video conference client installed on the pc From LAN, i can Video Conference with the ex60 via its ip address From WAN, i was unable to dial in to the ex60. which port should i forward? a...

When I join my mx700 to a webex the video from the far end is layed out with a small box below the content that is being shared.  I'm being told that I can configure it to have 1 screen show the content and the other screen to show all the far end vi...

My understanding is that Java is an NPAPI based plugin.  The Chrome browser will officially stop supporting the NPAPI plugin architecture in Chrome 45, due out this September, and Microsoft will not be supporting NPAPI in their new browser for Window...

Hi,I`m new in telepresence solution and I need help. My company is planning to create a big conference room with such requirements:- 3 screens (Center: big videowall, 2 smaller screens left,right)- 2 cameras (50-100m cable needed)- 1 or 2 microphones...

We're having a problem with the new mic bars used by the IX5000.  The camera moves away from the active speaker and switches to empty seats.  One of the mic bars in the "empty" section is showing constant  activity when running through the "first tim...

Hi guysi seem to be having a slight issue with the above. The error im getting on the VCS-C Expressway is as followsedgeconfigprovisioning: Level="INFO" Detail="Failed to find username or token in request."HTTPMSG:|GET /dW5kc2x2Yy5jb20/get_edge_confi...

Hello,We've got CUCM 9.1.2, Conductor XC3.0.2 and TP 4.1(1.79).The conductor is configured as ad hoc and as rendezvous on the CUCM, Using secure SIP trunk (TLS)When we try to make a video conference as rendezvous the call is been initiated as audio o...

Hi I appreciate a configuration that permit clone screens connected to HDMI 1 and 2 on a SX20. Activating Dual Screens on Monitor permit use both screens independently, but I need screens shows the same on both. I trying different combinations unsucc...

Hi I have had 2 issues with  2 SX2 installations that use a VGA-HDMI converter connected on HDMI 2. The problem is SX20 doesn't star when you turn it off and turn it on when converter is plunged.If you unplug the converter, start the SX20 and plug it...