TelePresence and Video Infrastructure

Hello,I'm trying to configure my Cisco SX10 to work behind a firewall. I can make calls but I'm not receiving audio and video.Does anybody know which ports should I open to allow audio & video reception?Thank you

Hi cisco I have register an mcu cisco to tms, but when shudeling conference from tms, the call routing from mcu to end point not see the option h323.the  mcu and all the end point have check, the following option:Allow Outgoing H.323 Dialing:Allow In...

When migrating the TMS and TMSPE database to external and changing version from 2008 SQL express to 2012 Full SQL, is the TMS tool sufficient to repoint  to new databases for TMS and TMSPE? Or do we need to uninstall the application and reinstall usi...

I have a customer with a new VCS 8.5 install with newer C-Series endpoints on TC7.2.1 code.They have a few older Polycom VSX 7000 units currently registered to a h.323 Polycom gatekeeper they would like to move over to the VCS environment.They have 4...

Hi,Do we need Call Manager for Cisco Telepresence Codec C40 Point to Point connection?Thanks,

I want to configure Cisco Jabber for Teleprecense, but i have no  item Provisioning-Directory.there is my License options.How i need to configure jabber provisioning ?

i have a touch screen model CTS-CTRL-DVC8  FREEZING when i connect to another VC unit  it shows this message (lost connection with control device)

As the title suggests, I've got 2 C20 codecs running the latest 7.3.0 code I can download registered to UCM 10.5.1 SU1.  Power cycling or resetting them causes the auto-answer to default to off.  There is still no way to change auto-answer from withi...

Hi,Can i use SX10 as endpoint register to SX20 for point-to-point conferencing. Thanks,Dipak 

Persistent Name Not the Same as Name on System shows like this i has to edit this but it was not updated. please help me.