TelePresence and Video Infrastructure

Is there a know bug in TC Firmware for a C40 That would stop and upgrade?

We have a Polycom HDX 8000 running Release - 3.1.5-5568 in my mainly Cisco environment that has stopped sending connection details to my TMS server running 14.4.2.  I'm not certain if it happened after upgrading to 14.4.2 but I was wondering if anyon...

Hi, Please any one can advice me regarding suitable qos standards and commands to transfer IP camera traffic.Switch is Cisco catalyst 3560X series. Thanks & RegardsAathif

I'm seeing this message on our VCS-C (v.7.2.3) concerning a Polycom HDX 8000 codec. The source port changes, but the DEST port remains 5061. A reboot of the codec appears to make the log message disappear. 2014-08-01T09:25:06-07:00 tvcs: Event="Inbou...

Hi All,Was wondering if anyone could help on this topic. I recently upgraded my VCS from X7.2.3 to X.8.2.1. Everything seemed to work fine until I tried to call into a RealPresence Polycom Group500 Codec. When we call into this particular codec the f...

Hi ,  I think this mistake .. example :http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/codec-c-series/tc7/administration-guide/profile-c60-c40-and-codec-c60-c40-administrator-guide-tc71.pdfappendice:ClearPath — Packet loss resilienceCl...

Hi Teamwe have created a collaboration edge sx20-cucm-expresswayC-expresswayEThe communication for now between EXPC and EXPE is tcp and not tls.We will install certificate at later onNow Some questions:1) i will install certificate from public ca int...

I am upgrading TMS from 14.3.2 to 14.4.1 . Is there any hidden traps with this and does this require a release key ( Major Upgrade) IT should also be noted that the current version has been successfully integrated to the Cisco Cloud Webex

I would like to create a basic configuration template in TMS, that will load the essential, non-unique, identifiers, on our EX60 machines. I am confused on how to go about this. Do I have to go through configuration template and manually add all the ...

Hi Team,when we are creating bridge in MCU 5310 and add the participant for India and u.k location.what happen when we add U.k location endpoint automatically disconnect Exactly after 15 minute.U.k endpoint Sx-20 as well MCU 5310 is Registered to Ind...

We have a Polycom HDX 8000 running Release - 3.1.5-5568 in my mainly Cisco environment that has stopped sending connection details to my TMS server running 14.4.2.  I'm not certain if it happened after upgrading to 14.4.2 but I was wondering if anyon...

Hi Are there some who know how to create users via the CLI interface on a SX20. You can do this via the web interface but I have many video installations where I need to create a user account. Therefore, it would be easiest if I can make it through t...

Okay My company is having a problem with user turning down the ringer volume on the phone and missing phone calls. The VPs are asking if there is a way to prevent them from having control of the ringer volume. I have tried researching this alone but ...