TelePresence and Video Infrastructure

We have an SX10 that is not recognizing signals from the TRC6 remote.This remote is working with another SX10, so the issue seems to be at the endpoint.I've compared settings on both endpoints and have mirrored the non-working codec to the one that i...

When using the cisco touchpanel and an MX200 or any other codec for that matter, what commands are used for entering DTMF tones?Specifically, when connected to two calls looking for pin #'s, does the touchpanel use the DTMF command without the callid...

Hello guys,I've a problem with the precision 12х cameras connected the Telepresence C60 codec. They are connected to each other like cisco recommends in it's manuals (RJ-11- RJ45, Cisco Telepreence PrecisionHD Camera User Guide).The first camera reci...

Hello everyoneI have configured layouts by TC Control for my codec sx80, my system has two cameras precision 60 and 3 displays,  remote site has the same config two cameras and 3 displays just codec diferent (c90); remote site is sending two cameras ...

Woke up this morning to this: http://www.theregister.co.uk/2014/09/24/bash_shell_vuln/ A bug discovered in the widely used Bash command interpreter poses a critical security risk to Unix and Linux systems. You can check if you're vulnerable by runnin...

Hello All,situation: three Lync 2010 central sites (pool plus directors) and one VCS Lync gateway (two VCS clustered together).Everything is running smmothly and users are happily enjoying integration features.The problem arose when the customer intr...

Hello,I just received a cisco telepresence SX10 device which uses SIP protocol only and I have no experience at all with this. Older devices that I have worked with used H323 protocol which is very easy to configure. Looking for some assistance on ho...

Every time I try logging into the conductor I get login expired: invalid cookie. Just upgraded the conductor to 2.4.1 this past weekend. Any information would be appreciated. Thanks!