TelePresence and Video Infrastructure

HiHaving issues with Web Gui access to the codec, which running older soft version. Internet Explorer 11 is not compatible with older version. Can not downgrade IE 11 to IE 8, because it is not compatible with new computer.Do you know another way to ...

Hi guys, We are currently experiencing issues where we have a Cisco Codec C90 with two outputs to two screens (HDMI1 & 2) Every now and then (randomly) we will see a quick horizontal flick run up the screen similar to a refresh… This can some times h...

We have a number of Cisco Telepresence Video Conference units , but some of them will only display the first 50 directory names.

Hello I've just deployed two SX10 conference systems. Both are placed in rooms with ambient sound (some machines working at the other side of the walk), when I do the setup it says the level of noise is ok but when doing a conference I get audio feed...

We have recently upgraded our MCUs from the 3000 series to the 2 x 5320 ones. We have a lot of endpoints that use ISDN to dial into us and used CISCO Conference Director to rename them to display their location and not the ISDN line number. Director ...

Hello,Am christopher from TANZANIA (EAST AFRICAN COUNTRY).Please help me.we have our cable tv and we want to stream it to our another office in another region, where we have configured a VPN in this two offices using cisco router RV180. I have tried ...

Tms system warning message:"TelePresence Server pool license usage is approaching or has reached full capacity"This warning message is not true as there is no schedule meeting and not any adhoc meeting.May be i need to consider this warning as a bug....

Hi all,I have an aging telepresence infrastructure of tandberg/cisco units communicating via H.323 and a couple of tandberg gateways. Generally it works ok.I have an issue where calls get disconnected about 4 minutes into a conference, sometimes it i...

Hi All,Hope you can help.We are trying to replace a Tandberg 1000 mxp with an ISDN Link box paired with a c40 codec. The ISDN Link box has been tested and works in our office isdn lines connecting both incoming and outgoing at 384k.The 1000 mxp is co...

Need Ports to be opened on firewall side for Cisco CWMS (Cisco Webex Server 2.0) We are deploying the Cisco CWMS I would like to know the ports which are essential for external and internal communication also on firewall levelplease help if any guie ...

Hello,I have a Tandberg TANDBERG 550 MXP when i call another Video Endpoint there is no video and see this log on 550 MXP Video format unknown.What could be?RegardsLeonardo Santana