TelePresence and Video Infrastructure

Hi All, I have a BE6K solution with a VCS-C VM installed but unfortunately I cannot install a VCS-E as the server is only medium density and only supports 4 application VMs. I have registered two SX20s to the VCS-C using h323/SIP and configured the V...

Hi guys, I have EX60 and I need to make it work with linphone SIP account through CUCM. Actuallt I made EX60 to work with linphone SIP but I lost the registration with CUCM 9 and I wasn't be able to call the local phones. I need to make EX60 take lin...

Hi, I have a SX20 - TC7.1.4.908e4a9 it is always outputing Presentation audio even though no Presentation is being sent. Other SX/C Series models have the option to have "Video Association" to the audio but the SX20 does not have the option. How do I...

Hi,I'm experiencing an interdigit timing problem with incoming calls after a configuration change. The environment: ISDN is going into a H323 gateway, that send the calls to a CUCM 8.6the original configuration on the H323 gateway wasvoice translatio...

Hello , I just purchased and setup two C90s . Calling to other endpoints or inside my network between these two I only get an audio call. I have gone over everything 100 times and I just cant seem to find the issue. I have used the C series codecs fo...

Hi Mates, I am just wondering if both SIP and SCCP can run on a single router? or should I make one for SIP and another one for SCCP?Any answers will be appreciated. Thanks a lot,Nico 

Hi.I have to plan a major upgrade of existing CTX-1300-65 units. Currently, they run under 1.7.4 which was at the time the best performing version supporting the other world. Any higher version around 1.8.x was terribly slowing down the unit giving m...

was trying to download the TCNC6.2 software for SX20. unfortunately as per cisco, it is already deferred. anyone here can share a link on where to download the file aside from cisco? Thanks!

I have Ex60, when i am  trying to register it Call Manager 9.1 it is not responding at all, the Touch Panel shows me this error " The Software version on the codec is too old to support this touch screen hardware Please contact your Administrator"  I...

Hi guys,I hope you are fine, i have EX60 telepresence and I want to connect it with SIP, before i was registered correctly with CUCM 9 but when I configured the SIP setting inside EX60 i lost the registration in CUCM with EX60 and I can make call wit...

Hi all,I'm a bit disappointed by the In Touch, I configured a LAN port properly like every other and connected it to the same VLAN like the C20, after some IP / ARP issues which are now fixed, the touch starts and it shows "connecting..." but nothing...

I got some alarms on VCS-E and i dont know how to troubleshoot those alarms. Following are some alarms that i recieved : 1. Call license limit reached2.Capacity warning Please tell me if there is any way to troubleshoot these alarms or how can I clea...