TelePresence and Video Infrastructure

Hi, I have an SX20 connected to a smart TV and been having audio issues. Whenever the codec is asleep, TV is off and I make a call, upon turning the TV on there is no audio, only video. TV is being turned on and off manually, as HDMI-CEC performed ev...

Hey all, We have a cluster of (2) VCS Control and (2) VCS Expressways.  Just the other night we disabled H323 on the traversal zone, turned on media encryption and TLS.  Now we are getting random "Unsupported URI Scheme" error messages. The destinati...

Problem Description: The touch screen failed to synchronize with the codec EX60. Action Taken: 1. Swap LAN network cable (not resolve)                        2. Reboot the device (not resolve)                        3. Factory Reset the touch panel (...

I noticed for endpoints (MX300) running TC v6.0.1 & 6.1.1 and registered on a CUCM V8.6, that the SIP URI field is erased when a 'Apply Configuration' is done on these endpoints. Once this is the cas ethe endpoint does not register anymore on the CUC...

Hello,We have:- TX9000 registred to CUCM 9.1.2.  (SIP)- T3 registred to VCS control (H323)A SIP trunk exist between the CUCM and the VCS control.When point to point call is launched between TX9000 and T3 (no matter who initiated the call ).  We see o...

C40 Lost ip when new software was installed.  Have used serial port to gain access however screen freezes at login and will not alow me to type login/password

I see the Regular Expression that handles the Calls to Internet Via DNS Zone, which was working properly till my X7 versions has stopped from X8..*(?<!%localdomains%)The above regex will only allow non local domains to be queried to the DNS.But, we s...

Hi everyone, I am trying to understand some concepts related to VCS. My problem mainly is zone.As per Cisco documentation: A zone is a collection of endpoints. And zone types are:NeighborTraversalENUMDNSIn the configuration there are other options, l...