Is there a way to disable the Call History on the Touch 8 (attached to a c-series or ex-series unit)?What about the Call History in Jabber Video for Telepresence?I've a client that would like to do this, in order to discourage return calls in certain...
We have implementation of VCS control with VCS expressway within an internal leg of the Fortigate firewall with no dual NIC. We have NAT-ed virtual public IP for both inside the firewall. both VCS are in the same subnet (private IP and NAT-ed virtual...
Hi all,As you know 880 MXP is now EOS, but we can upgrade it to F9.3.1 now.I checked release notes and EOS announcement page but there were no description about the supported latest software version for EOS products.Does anybody know what is the supp...
Hi guys, We have a client reporting that he is receiving numerous fax calls every now and then, we got him to diver the call to a fax machine and trying to get the sending number and it is keep changing or sometimes come up with a dummy one like 1234...
Hello everyone, I got a quick question, how many input can C90 show at once during a call. I understand it can process up to 5. In short, Can i have the primary and secondary camera shown together during a call?? Thanks,Ken
hi all, I´ve got a question regarding a Quick Set SX20 Codec. I would like to do a Software update from TC6.2 to TC 7.0.2, but I don't know how to save and restore release key and option key. And, my system have TMS ver 14.3.2, VCS ver X7.2, If I up...
Any advise is appreciated.1. Two VTC systemsSite A is in CONUS (221.xxx.xxx.xxx)Site B is in Asia (151.xxx.xxx.xxx)Site C is in CONUS (NETOPS Desktop system) (207.xxx.xxx.xxx)Site B system is also registered to VCS and Site A is in direct mode.Site ...
Hello,What is the best implementation for a SIP trunk between a VCS control cluster and a CUCM cluster (1 Pub + 1 Sub)?Should we create 2 Sip trunks from CUCM publisher one to VCS control 1 and a second to VCS control 2. On on VCS control 1 (Master)...
Hi All, In my understanding the deployment guide does not clearly state that the Encryption key is a must, it simply states that "The TelePresence MCU has the ability to use a secure connection for communications."I don't have a valid service contrac...
I have a C90 that has a multisite license and the multisite works for the most part except for the second site that is connected to the call. The second site get audio but no video is transmitted. All they see is a black screen unless context is be...
Hi GuysI have the following solution in place.VCS Control Cluster Neighboured to a VCS control running B2BUA application for Lync Call and an Advanced Media Gateway.We have a large number of Lync Calls to our video environment that are being disconne...
We have implemented several Cisco Telepresence.Our problem is if a Polycom PVS-16XX (or Viewstation 512) places a video call (H.323) to our SX-20(release 6.3.0), there is no audio transmited for the Polycom.Place a video call from the same Polycom to...
Hi,I have a pairing issue between the sx20 and isdn link the software version on sx20 is TC6.3.0.3d8e7d1 and on isdn link isCisco TelePresence ISDN link Release IL1.0.0.291516, Also i need to know the connection on modem, that ITSP has provided, i sh...
Dears,I have paired SX20 with ISDN link, the incoming call audio and video are successful, but i have issues for outbound calling, they are going out by H323 calls and they are disconnecting by message "cannot connect call" also when i am trying to c...
