TelePresence and Video Infrastructure

Hi Cisco techs,A simple question that google can't seem to answer after the varied searches I have doneWhat voice interface cards go into an NM-1V device?I had purchased a 1 port ISDN BRI S/T WIC interface, placed into device  but not show enabled in...

Hello.From March 31st, 2014 SX20 is equipped with premium resolution without extra cost. But I am unable to order Premium resolution license via Cisco Commerce Workspace for existing SX20 systems. How I can get this license for sx20 obtained before M...

We have cisco vcs and there is one problem: two different PC can login in jabber video at the same username. How can it be disabled?

I have a C60 with compositing enabled.  When you do a point to point (via Jabber, or Endpoint) it works fine for the far end.  When you dial the C60 into a bridge on our 8510 blade it only shows one of the cameras, like the compositing is disabled.  ...

Hi all, i have a question regarding QoS on non-trunk links.If i have two switches connected via a normal uplink (no trunk) and a frame is sent from one switch to another no CoS information is included in this frame as it is not a tagged frame, but ho...

 HiThis is just to let you know that TC6.3.1 and TC7.1.1 now are available for download on cisco.com.The openSSL version has been updated to 1.0.1g which includes a fix for Heartbleed. Regards,Johan 

Hi, I have an SX20 connected to a smart TV and been having audio issues. Whenever the codec is asleep, TV is off and I make a call, upon turning the TV on there is no audio, only video. TV is being turned on and off manually, as HDMI-CEC performed ev...

Hey all, We have a cluster of (2) VCS Control and (2) VCS Expressways.  Just the other night we disabled H323 on the traversal zone, turned on media encryption and TLS.  Now we are getting random "Unsupported URI Scheme" error messages. The destinati...

Problem Description: The touch screen failed to synchronize with the codec EX60. Action Taken: 1. Swap LAN network cable (not resolve)                        2. Reboot the device (not resolve)                        3. Factory Reset the touch panel (...

I noticed for endpoints (MX300) running TC v6.0.1 & 6.1.1 and registered on a CUCM V8.6, that the SIP URI field is erased when a 'Apply Configuration' is done on these endpoints. Once this is the cas ethe endpoint does not register anymore on the CUC...