TelePresence and Video Infrastructure

Dears,I have paired SX20 with ISDN link, the incoming call audio and video are successful, but i have issues for outbound calling, they are going out by H323 calls and they are disconnecting by message "cannot connect call" also when i am trying to c...

Afternoon!I've been having a look on my SX20 web management (TC6.3.0.3d8e7d1) about programing a shutdown but I didn't find any menu for it, is it possible?Best regards.

I have a Cisco ex90 connected to a Cisco 2960 switch. Following an IOS upgrade to the switch it was found that the EX90 was moving between the access vlan (the one it should be in) and the voice vlan. EX90 was rebooted and reset with no effect. Remov...

Dear All, Right now, i am deploying VCS control and express. I am using H.323.My topology as below :VCS- C (local IP: 10.170.11.43) <-----> VCS - E (local IP: 10.170.10.44 NAT to 1.2.3.4) <----->  Public IP (endpoint)my call flow from internet to loc...

Hello,After a power outage or even just a normal reboot of the codec, the handset is not auto pairing witht the system.  We have a variety of units (MX, SX, C) and all seem to have this problem.  Sometimes it will find the IP of the unit but you stil...

Hello,We are attempting to install TMSPE 1.0 in conjuction with an instance of TMS v13.1.2.  The TMS is a virtual machine running on Windows Server 2003.  When we attempt to enter the TMS credentials of a Site Administrator account into the TMSPE ins...

I've found today that when I have an endpoint running TC6.3 in a multiway call, if they receive an audio call, the menu with 'Accept and Merge" appears on the screen, however, they always fail, displaying the message "Merging calls Failed".  After th...

Hi all,I have configured my zones, dial plan transforms and search rules as according to the documentation for X7.2.2.  I have configured a SIP trunk from the CUCM to the VCS-C addressI can successfully call from a CUCM device to a telepresence end p...