TelePresence and Video Infrastructure

Resolved! CISCO SX20 codec issue

Hi all,I have a SX20 system and its codec seems to never boot up,The power button LED blinks slowly,The Ethernet connection doesnt work,There is neither video signal nor audio,It seems to be in standby mode but ir never wakes up,I cant access to the ...

Regex issue post X8 Upgrade

I see the Regular Expression that handles the Calls to Internet Via DNS Zone, which was working properly till my X7 versions has stopped from X8..*(?<!%localdomains%)The above regex will only allow non local domains to be queried to the DNS.But, we s...

Resolved! Controlling multiple cameras with C60 Codec

Hello: I have a customer who wants to use 3 PrecisionHD cameras along with Content Input to a C60 codec, along with an AMX control system. I understand that there can only be 3 video inputs connected to a C60 at a time, my question is: If I have an H...

The Concept of Zones and subzones in VCS

Hi everyone, I am trying to understand some concepts related to VCS. My problem mainly is zone.As per Cisco documentation: A zone is a collection of endpoints. And zone types are:NeighborTraversalENUMDNSIn the configuration there are other options, l...

Best Methodology for troubleshooting dropped SIP (Jabber/MOVI) calls to expressway?

I have a user who teleworks every Friday from home using Movi/Jabber dialed into an 8710 through an expressway and VCS. Every so often we'll get a Friday where she gets dropped 3 or 4 times a day (she is persistent all day, the equivalent of a virtu...

Can someone break down this show call active voice summary for me?

Telephony call-legs: 7SIP call-legs: 38H323 call-legs: 45Call agent controlled call-legs: 0SCCP call-legs: 184Multicast call-legs: 0Total call-legs: 274 Does this mean we are making 274 total calls? We have a SIP trunk so where are those H323 calls...

Resolved! TMS contact still showing up in phonebook

Hi there. I have a contact that no longer exists. I deleted it from our phonebook yesterday. If I log into Jabber, it still shows up, if I use a codec it does not. Am I missing somthing or is this just a cache issue and it may ev...

Resolved! TelePresence Conductor With TMS

Hi,We have a deployment like this:TMS VCS MSE 8510 Endpoints-135we are planning to add on one more MCU in our infra in some different country ( country A) to host all local calls happening in same region to maintain call qualtiy and balance out load...

Deploying cisco TCS and TMS on a cisco UCS220 server

Hi everyone I have been given the privelage of deploying TCS and TMS on a uce 220 server. My skills are thin on the ground with telepresence/server stuff unfortunately. I have unpacked the c220 server but it hasnt come with anything. Is there a step...

Resolved! TMS Scheduled Conferences don't connect with TC7.0.1

I am experiencing an issue with conferences scheduled from TMS (version 14.1.1) with endpoints running TC7.0.1 software.The conference is created in TMS correctly, and messages appear on the devices that the scheduled conference is due to start (and ...

Touch 8 Login method changed - EX

I see the below chnage in Version TC7 for the Touch 8. Password protection of the Touch Administrator menuyou must sign in with the video system’s administrator password to get access to the Administrator menu on Touch 8. I have a huge number of EX s...

Resolved! DNS calls from external systems via Expressway

Hello everybody.I'm trying to close the ability to call from external systems (such like any SIP provider) to my subscribers via DNS zone. Now I don't have any restrictions for that, because traversal zone of Expressway passes all calls to VCS Contro...

Telepresence T3 TCU screen freez and then got blank going to IDLE !!!???? Urgent help

Dear All ,i need help as i have an issue in My T3 Endpoint , we have one faulty c90 in the T3 Endpoint , but although one codec was restarting all the time , the system was still working , after restart , i found that the screen of TCU just frozen , ...

Resolved! SX10 Smart Phone Remote control Mobile App

I saw a video recently of the launch of the Telepresence SX10 Endpoint and although the unit came with a basic remote the demo included the use of a Smartphone App to control the endpoint. I'm not sure if this was an IOS or Android mobile app but ha...

Java login in Conference Control Center

Anyone knows what might be causing the following error while trying to login with a valid account to the Java applet in Conference Control Center?load: class no.tandberg.tms.ccc.gui.overview.CCCApplet.class not found.java.lang.ClassNotFoundException:...

TelePresence and Video Infrastructure

Forum Posts

Resolved! CISCO SX20 codec issue

Regex issue post X8 Upgrade

Resolved! Controlling multiple cameras with C60 Codec

The Concept of Zones and subzones in VCS

Best Methodology for troubleshooting dropped SIP (Jabber/MOVI) calls to expressway?

Can someone break down this show call active voice summary for me?

Resolved! TMS contact still showing up in phonebook

Resolved! TelePresence Conductor With TMS

Deploying cisco TCS and TMS on a cisco UCS220 server

Resolved! TMS Scheduled Conferences don't connect with TC7.0.1

Touch 8 Login method changed - EX

Resolved! DNS calls from external systems via Expressway

Telepresence T3 TCU screen freez and then got blank going to IDLE !!!???? Urgent help

Resolved! SX10 Smart Phone Remote control Mobile App

Java login in Conference Control Center

Room Kit EQX - MIC PRO Macro

External Speakers for Cisco Room Kit

Configuration for combining two different Room Kit EQs into one Room

Codec Pro and TelePresence 60 camera

ROOM KIT PLUS TO SUPPORT AS ONE TEAMS ROOM TERMINAL AND IN DEVICE MODE

Cisco EQ - Operating system

Video codec AV1 in CMS

Room Bar - Cisco Table Microphone

Cisco Meeting Server pki unlock invalid key length

Expressway public cert expired, Jabber will fail as well?