TelePresence and Video Infrastructure

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We have issues with video calls between Cisco C20 and  Sony PCS-1 endpointsWhen  a PC/Laptop presentation is started from the C20 during a Video call,  the receiving side (Sony PCS-1 endpoint) gets a fixed- image. The audio  part of the video remains...

https://supportforums.cisco.com/docs/DOC-21496The above document is a good explanation on how the IP phone register to a Call Manager. My question is, if the factory load of IP phone firmware is older than the device defaut load configued in Call Man...

Oak Ridge by Level 1
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We have a C40 running TC6.2 and under the web status page it does not show the NTP status in many cases....On some systems it shows the IP address that is manually configured, but most its blank like the screen shot below.I can connect SSH and do a "...

juriss by Level 1
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  • 3 replies
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After upgrading to TC6.2 I noticed that all first 4 slots for the programmable softbuttons IN CALL mode are now reserved by the system. The user guide on the other hand still details that all five of them should be available. Any explanation by Cisco...