TelePresence and Video Infrastructure

Resolved! Question about TMS + applications upgrade and migration

Hi all,I am currently running:TMS 13.2TMSPE 1.0Both co-reside on a Windows 2003 server, pointint to an external SQL box.We also run TCX 2.3 on our Exchange.Now that our server guys have *finally* installed the required service pack on Exchange, we ar...

Resolved! Wave II camera on MXP codecs

Hello,We have a wave ii camera on a 2000MXP Profile. ProductType: "TANDBERG Codec" ProductId: "TANDBERG Profile 2000MXP" Uptime: 244 Software: Version: "F9.3 PAL" Name: "s50000" ReleaseDate: "2012-11-23" ...

How to install isdn link with c40

HI,Someone can help me install ISDN link with C40 in combined ISDN and IP mode.I pluged all the connections to the ISDN link - IP network and ISDN network but i cant find any ISDN device in the web interface.How to make the automatic pairning?THANKS,...

C20 Presentation Audio Input not working

We see that the Presentation Audio input in 2 of our C20's are not working.We dont even hear that locally.The Xststus Experimental Activity for Line 1 & 2 Always show false.We see the below error in Audio.log for the affected Endpoint.May 8 17:17:16...

Link for ISDN GW 3210 software required

Hi ,I need Cisco ISDN GW 3210 software ,, ver. 1.3 . Can any help me with link for download.I looked for it in Cisco's site but only 2.x ver. are available.ThanksRishu Kumar

Room Size for SX20

What is the max. room size for Telepresence SX20 ?RegardsMohamed

Resolved! TMSPE service not starting anymore - 14.1

Hi. Since a while I cannot start the TMSPE service anymore. It used to work fine for the longer time. Here is the wrapper log text from my failed service starts. FATAL | wrapper | 2013/05/10 11:21:37 | Critical error: wait for JVM process failedSTA...

Resolved! TMS Server and VCS Control

Hi , we have a request from client whether they can change the usename (admin) of the VCS Control in the TMS Server. They don't want to purge the VCS Control from the TMS Server, because they still need all the historical reports from the TMS ...

C series TC60 software issues

I just upgraded a C40 codec to the TC6.0.0 software and now I can't get my self-view camera image on the right screen of a dual video setup. It was there before. I do see the PC image if I push Presentation. before a call and during a call I only get...

Cisco MCU 4520 unexpected crash

Hello community, I was wondering if anyone has come across the same issue on a MCU 4520:trap: pid 62.34 (mcu): user write DSI trap @ 0xc7e5008 by 0x1e9ab6c (DSISR 0x42000000, err=12)UVM: pid 62.34 (mcu), uid 0 killed: out of swap[2] Killed ...

MCU error: Unable to use main video

Hello Friends,One of my customer has an MCU server CTI-4505-MCU-K9. All of a sudden it has started to give the below error message.Content: unable to use main video as source.I have attached the webpage for your reference.Need your help on this Regar...

Resolved! multisite for C60

Hi,we have a new installed c60, but I found that when we make mutliple calls, only the first call has video, all the other calls are just audio calls. Is that we need the multisite license (LIC-INTP-C60-MS) in order to make multiple calls?thanks.

TMS Provisioning Import scheduler?

Hi guys,I cant seem to find a way of synchronising provisioned AD accounts in TMS 14.1. I have seen https://supportforums.cisco.com/thread/2143824 where a workaround has been suggested involving a scheduled SQL script in TMS 13.1. Can anybody advis...

ISDN video calls H320 bonding over ISR 2911 with PVDM 3

Good evening people,I've a quick question about the ISR 2911 G2 routers including PRI (E1) cards. Let me try to explain what I'd like to do:We have a Cisco Unified CM 8.6 and two Cisco Telepresence C20 codecs registered on this CUCM appliance. Of cou...

Resolved! CTS1300- 3 cameras, but we want to use just 1

We have set a CTS1300 on a small room, we want only the center camera to work, is there a way to disable the other two cameras ? we tried disconnecting cameras cables but that cause the system to malfunction, also we have only plug...

TelePresence and Video Infrastructure

Forum Posts

Resolved! Question about TMS + applications upgrade and migration

Resolved! Wave II camera on MXP codecs

How to install isdn link with c40

C20 Presentation Audio Input not working

Link for ISDN GW 3210 software required

Room Size for SX20

Resolved! TMSPE service not starting anymore - 14.1

Resolved! TMS Server and VCS Control

C series TC60 software issues

Cisco MCU 4520 unexpected crash

MCU error: Unable to use main video

Resolved! multisite for C60

TMS Provisioning Import scheduler?

ISDN video calls H320 bonding over ISR 2911 with PVDM 3

Resolved! CTS1300- 3 cameras, but we want to use just 1

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