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Dear Team ,We have a VCS, TMS and VCE expressway. We are able to call outside, but we are unable to receive any call. We can authenticate to jabber from inside, but we are not able to authenticate to jabber from outside.Please help with a solution.
All,When scheduling a conference with Conductor on TMS, I try to add an external dial out participant via H323 and I get the following error:"No route possible from conductor to 1.1.1.1"If we change the dial out protocol to SIP, and use the same IP i...
I have a scheduling issue where TMS seems to be telling my TP server to dial out to pre-configured rooms/external endpoints at H323, despite the endpoints being only configured with a SIP URI and no H323 ID.My external endpoints are added as "rooms" ...
Hello,When my users dial a TMS bridge number before the start time it asks them to "Enter a Conference Code and Press #". However, we don't have a conference code setup, our bridges open with the start time. Is there a way in TMS to manipulate that...
Hello!A customer brought this to my attention and I haven't been able to determine a good reason for it yet. First, here are the parameters;- MCU4515 running 4.4(3.49)- Polycom HDX (a 7000 and an 8000) running 3.03- MCU and endpoints registered to a...
Hello!I'm looking for clarification on something that I thought I knew. We have a VCS-E (X7.2.2) on a public address, no NAT but we do have the DI option installed. The VCS-E has both Traversal and non-traversal call licenses. We also have two end...
We have multiple SX20's registered to CUCM 8.6.2 and MX series registered to VCS via TMSPE. We have all the functionality working as expected as far as dialing, multi-site calling, and layouts. The last piece I'd like to get working is the contact ...
Hi,Hope you read my story. This is my first time doing all this stuff.I am currently doing a Voice/Video IP Telephony through Site-to-Site IPSec VPN (HP OpenVPN Server).For site A (new site), I have an HP Open VPNServer, a UC540 and a bunch of SPA504...
Problem description by users: Telepresence meetings gets decline\Cancelled automatically There is a huge problem in the Board Room, this seems to be going on and on. When staff reserve the room , we accept the request and it only stays accepted fo...
A weird case I need some help with.Endpoint is registered with SIP and H323 on VCSC.The URI of the endpoint is set as fallback alias on the VCSE.When one dials the IP of the VCSE it starts calling on the endpoint, but when one answers the call gets d...
HiCisco SX20 Quick Set: TC6.1I know usually system password is set using Web CLI.But I would like to know if is it possible to set system password using remote control. If so, can you guide me.Thanks in advance
Initially I thought this might be a bandwidth quality issue, but I am not sure anymore.Some of our users have had random disconnects. Working fine for 4 hours and then disconnect. Then 8 minute call, 1 minute call, then 2 hours call.I noticed when ...
Is there a way to either disable the auto start and auto login for Jabber Video either with a .msi switch or registry settings? I know you can set the auto login via registry according to the discussion linked below, but is there a way to ...
