TelePresence and Video Infrastructure

We have TMS 13.2.1, and I have set up a User provisioning directory to sync against active directory.  This sync works as expected, but, it seems I have to manually run it each time we add new users to AD.  Is this supposed to be the case, or is ther...

I have a customer who has deployed a VCS-C/VCS-E in one location and have now acquired a second pair for redundancy which will not be co-located.  The round-trip time between the two locations is greater than the alotted time for clustering.   Effect...

Hi folks, About using Policy Server with VCS, recently Cisco released Cisco TelePresence External Policy on Cisco VCS Deployment Guide. I was reading this guide and it seems to be easy to integrate VCS with an external policy service using CPL, howev...

Hi all,I'm just reading the Jabber Video admin guide (ver 4.6) which states on page 7:UpgradingWhen a new version of Jabber Video is available, you will get a Cisco TMS ticket if:ProcedureStep 1 Automatic update checking is enabled. To do this:a) In ...

Our CUCM CAPF, PEM certificates are expiring very soon; we are planning to renew them in CUCM…We have many CTMS servers that we may need to renew these certs as well, although operationally is a nightmare. (Re-create certs, change meeting security, r...

Please bear with me as I am new to video.I have a Profile 52 dual at one site and an SX20 at another site.  When trying to share a presentation from the Profile 52 dual we get a black screen on the Profile 52 Dual and the presentation is not shared.T...

Hi Team,I have a CUCM setup with Cisco Unified Meeting Place with software bridge for voice and video. I want to bring in Video endpoints registered to VCS but want to use the meeting place as the conference bridge(Multipoint switch)Please advise if ...

I am trying to setup my first CME VOIP Lab and I am having some trouble.  I can dial local #s and national #s, but toll free numbers aren't going through.Also when I get an incoming call the Caller-ID doesn't show up, the 7960 just says "External Num...

Dear All,I have some query with regards to the bandwidth usage and quality of MCU conference call.If I have 4 parties and each connected to MCU with differenct bandwidth and resolution, will the overall conference quality be downgraded to the lowest ...

We recently upgraded a C60 Profile to TC6.1.1 and it appears that far end camera control from the desktop touch pad seems to have been lost. In the past when connected to a call, from the touch pad you would, touch the number of the other participant...

Hello,a costumer from our company has the following problem with a Cisco C20: after a restart of the system, the touchpad tries to update, restarts and than tries again.I told the costumer to reset the touchpad to default settings, but it changed not...