TelePresence and Video Infrastructure

Image freezed on ISDN Gateway 3241 (sw release 2.1 - 1.49)

Hello,when I call an external ISDN Gateway (using my ISDN gateway 3241), it happens that after about 30 minutes the video channel freezes, and from my endpoint I see such a snapshot.The same thing happens to the remote endpoint. Audio keeps giong for...

TMSPE with external SQL issue

Hi all,thought I´d give the forum a try trying to solve an issue I´m seeing at a client site. We are trying to migrate from TMS Agent Legacy to TMSPE and we´re a bit stuck.During installation I get an error stating that it is "Unable to establish SQL...

TMS Conference Control Center - unable to access

After TMS upgrade to 13.2 I'm unable to access TMS Conference Control Center. I'm running windows 7 operating system.See below Java error log. f: finalize objects on finalization queueg: garbage collecth: display this help messagel: dump clas...

Tandberg MPS200- IP Bandwidth Error

I have a Tandberg MPS200 that recently lost power. Now that it is back online, it is giving the following error: "Bandwidth Error. There is a problem with the bandwidth on the system- System has neither IP bandwidth or ISDN bandwidth." I briefly r...

Resolved! TMS Jabber for Telepresence

We have been testing Active Directory for Provisioning. TMS 13.2.1, VCS 7.2.1.The Jabber accounts allow login with the appropriate assigned to the AD account.However, it is allowing login regardless of password.If the account name is incorrect durin...

Media Path Question

Hi AllCould someone please tell me what the media path would be for the below call.TX9000 calls into a TP server.TX9000 registered to --> CMCU --> SIP Trunk to VCS Control <-- TP Server registered to VCS control (SIP)Would media flow from the TX thou...

TC5.1.7 or TC6.0.0 ?!?

I see TC5.1.7 just got released. And TC6.0.0 was released on 31-Jan-2013.What version should I use? Very confusing...rgds, Geert.

SX-20 Presentation Problem

When running presentation between the two standalone SX-20 systems layout being "Full Screen Presentation" the PiP shows Near-End video. Is this how its suppose to be? I thought participants should see the presentation in full screen and "Far-End" vi...

Jabber Video Client - Login failed – Wrong username, domain, and / or password

I have installed the client Cisco Jabber Video and it's working fine inside the LAN, but when I try to connect from the Internet fail. I opened the ports 5060 - 5061 - 50000 to 52399. From the Internet I have access to console of the VCS and I checke...

Resolved! TPServer 8710 - Custom conference ending notification text not working

Hi all,in our network we have 8710 TPServer and etc.the "Custom conference ending notification text" is not workingwhat do you advise?tkanks a lot.

cisco jabber cannot access to Phone book ?

Hi all, Im using the folowing version of TMS and VCS , and i activated provisioning. I configured phone book correctly and i can connect with jabber account.From the endpoint ( ex Profile 55) , i can access to the phone book ( i can see endpoint and ...

Resolved! Camera preset activated by microphone audio level

Hi Team,We have an environment with many C serie telepresence. Our customer is asking for a feature which we don't know if it is possible. They want to create many camera presets focusing especific position. Then associating this presets to the micro...

Locking Participant on C60 TC6.0.0

Hello, I saw the following in the administrator guide for C40-C60:Lock Speaker function in MultiSite conferences When you are hosting a MultiSite conference, you can use Lock speakerto keep the large picture for the same participant for the entirety ...

Jabber Client unable to login

We see the below logs in the AUdit log of the Jabber client.What does this mean..?Provisioned Successfully by VCS-1 at 111.111.111.222 - The Provisioning configuration wants the Jabber to register at 222.222.222.111, this is the setting at TMS.Now Ja...

Handling unwanted SIP call attempts on the VCS-Es

We have 2 VCS-Es (X7.1) deployed in our DMZ and we get a pretty steady stream of unwanted call attempts (mostly SIP)These call attempts are coming from unregistered systems and from IP addresses that are blacklisted or questionable origins.We need to...

TelePresence and Video Infrastructure

Forum Posts

Image freezed on ISDN Gateway 3241 (sw release 2.1 - 1.49)

TMSPE with external SQL issue

TMS Conference Control Center - unable to access

Tandberg MPS200- IP Bandwidth Error

Resolved! TMS Jabber for Telepresence

Media Path Question

TC5.1.7 or TC6.0.0 ?!?

SX-20 Presentation Problem

Jabber Video Client - Login failed – Wrong username, domain, and / or password

Resolved! TPServer 8710 - Custom conference ending notification text not working

cisco jabber cannot access to Phone book ?

Resolved! Camera preset activated by microphone audio level

Locking Participant on C60 TC6.0.0

Jabber Client unable to login

Handling unwanted SIP call attempts on the VCS-Es

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