TelePresence and Video Infrastructure

Dear All I have Tandberg devices , i want to upgrade them to the latest version , my current version is : Tandberg Gateway  :GW G.31Tandberg GK : N.5Tandberg Border : Tandberg MCU : J3.0my questions:- what is the latest version for each one ?- what i...

We have a few 9971 phones and right now when you call another 9971 the video call starts automatically.  I was wondering if there was a way to set it so that it is just an audio call at first but have the option for a video call.

Hi,       is there any specific document about the BW requirements for the calls between Immersive systems and telepresence endpoints?Scenario : TX 9000 and C40 are registered with CUCM (8.6.2). C40 dialling TX 9000 directly pointot point. I beleive ...

Hi, We have a customer with 400 endpoints and it is a massive job creating the phone book manually. So we have decided to use the TMS Phone book. From the endpoints (h.323, SIP) when we search, it only display the one entry for each endpoints i...

Hi,I tried to install second TMS 14.2. in DMZ and to connect it SQL database in internal TMS.I am not able to connect to internal TMS database when using "IP_ADD_InternalTMS\tmsng". I received error that server does not exist or access is denied and ...

Hi I have a client report thated Audio is distorted at remote room while Audio cable ( for shared presentation cable) is plugged into local PC during presentation. Local user is playing vedio from PC, somehome, the audio of vedio played at remote roo...

Hi all,Is it possible to connect an SX20 to a directory server that is NOT TMS?Datasheet says:Unlimited entries using server directory supporting LDAP and H.350 (requires Cisco TelePresence Management Suite)But admin guide says:Unlimited entries usin...

Hi, I am following this document to create a CSR for the certificateshttp://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Certificate_Creation_and_Use_Deployment_Guide.pdfThe openssl commands to create the certificat...

I just found out that we are no longer able to pull up CDRs from our Tandberg Classic endpoints (all running E5.3).  Is this something I can fix in admin settings of TMS?           

Hi all.I have a CTS 3200 with a HFR codec and extra side LCD displays.When not in a call and sharing presentation the laptop image is displayed on the side screen. Floor screen and on the center main display.However when in a call and sharing present...