TelePresence and Video Infrastructure

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Telepresence EX90 SIP no video displayed when MTP enabled.

Hi, I have an issue when placing IDD or Mobile calls after dialing the PIN code. Here is the issue, there is no problem on local calls but when we dial the IDD calls we must have to enter the PIN/authorization code and the PIN code always invalid. Af...

Resolved! VCS Cluster DNS issues

Hi,I have created a DNS SRV for configure in the FQDN of the VCS Cluster.The problem is when the Devices try to register to the VCS Cluster; I put in the endpoints, in the part of Gatekeeper Registration the DNS or the IP of the DNS SRV but the alway...

ma.romero by Explorer
  • 20 replies
  • 0 Helpful votes

Resolved! Client Access Licenses for TMS Win2008 Server and SQL Server?

I've read where that the TMSXE interface requires one CAL on the Exchange Server.  What I can't seem to locate is any information on how many CALs are required for Win2008 R2 Server Standard and SQL Server 2008 R2 Standard.  Is there a reference docu...

bndooley by Rising star
  • 18 replies
  • 0 Helpful votes

Presence server configuration

Hi all, I am installing a new presence server I can´t login with jabber. The current versions of my equipments are:Cisco Unified CM --> System version: Unified Presence --> System version: have follow this two guide...


Hi all, From some days ago we are seeing a problem of jitter increased jitter in some telepresence sessions that go through a multipoint switch. We reviewed the network and there aren't problems.What we have found is that in some multipoint sessions,...