TelePresence and Video Infrastructure

QoS drop packets

Hi All,We have a problem on polycom videocon in every sites with 2Mbps alloted. It received drop packets 1-20%.May I know is this correct that I am putting service-policy output <name> in interface instead of service-policy input?Here are the configu...

qos packet merking in ctms

HI All, we are using couple of cts endpoints with ctms. cts endpoints marks the video packet as cs5, and I want to check cs5 packets coming to the ctms. is there a way in ctms to check qos marking of packets coming to it from cts endpoint? I've check...

Telepresence EX90 SIP no video displayed when MTP enabled.

Hi, I have an issue when placing IDD or Mobile calls after dialing the PIN code. Here is the issue, there is no problem on local calls but when we dial the IDD calls we must have to enter the PIN/authorization code and the PIN code always invalid. Af...

VCS Cluster account replication fail

Hi all,A customer has an environment with two VCS cluster everything works fine but if I create a new account on the VCS Master is successfully replicated the username but not the password.If I log in the VCS Slave and force change the user's passwor...

ISDN License (512 kbps 2B + D) for Tandberg Edge95 MXP

Hi all,I have Tandberg Edge95 with MS and 2 Mbps IP bandwidth. Now I want to buy ISDN 2B + D 512 kbps license. I check on CCW but I don't see pricelist for this license option.How to buy ISDN license for this Edge95? Please help me!Thanks,Le Trung Ti...

Resolved! Cisco Touch for CTS Systems

Hi,Is it right, that I need at least CUCM Version 8.6 to use the touchpanels as remote control for the CTS Systems?Sent from Cisco Technical Support Android App

Resolved! VCS Cluster DNS issues

Hi,I have created a DNS SRV for configure in the FQDN of the VCS Cluster.The problem is when the Devices try to register to the VCS Cluster; I put in the endpoints, in the part of Gatekeeper Registration the DNS or the IP of the DNS SRV but the alway...

Cisco Video Conference (tandberg) with Adobe connect

Dear All,is there's a communication way between "adobe connect" with "cisco videoconference", and how to do this.and if you can tell me about the protocol used for adobe connect.ThanksOmar Mahmoud

Resolved! Client Access Licenses for TMS Win2008 Server and SQL Server?

I've read where that the TMSXE interface requires one CAL on the Exchange Server. What I can't seem to locate is any information on how many CALs are required for Win2008 R2 Server Standard and SQL Server 2008 R2 Standard. Is there a reference docu...

Resolved! Quick Set C20 - Solution

We Have only one Quick Set C20 on our office and we want use for conferece with our customers and external collaborators.This is possible? What are the requirements?

TCS (Content Server) how to record 1080p ?

Hi team,we have a TCS (SW 5.2) with installed Premium Resolution Key. All bandwidths are checked at the Call Configuration (H.264 is also checked). I also checked the Recording Output relevant tabs (Large Media is checked etc.), but we only get recor...

Presence server configuration

Hi all, I am installing a new presence server I can´t login with jabber. The current versions of my equipments are:Cisco Unified CM --> System version: 8.6.2.22900-9Cisco Unified Presence --> System version: 8.6.4.10000-29I have follow this two guide...

Quality of CTS-PHD1080P4XS1 cam

Hi all,one of our customer reports a defective gearing mechanism of a Precision HD 1080p cam (belonging to a C20 codec) just for the second time into this year.My first idea at the first time was it, that one of the users swivels the cam manually wit...

DSCP AF12

Hi all, From some days ago we are seeing a problem of jitter increased jitter in some telepresence sessions that go through a multipoint switch. We reviewed the network and there aren't problems.What we have found is that in some multipoint sessions,...

EX 90 strange behavoir

Hi,my boss has a EX90 on his desk wich makes some trouble. You turn the system on and the phone starts booting completley normal but the screen seems to be stuck in some kind of testing behavior. The screen is constantly switching from white -> grey ...

TelePresence and Video Infrastructure

Forum Posts

QoS drop packets

qos packet merking in ctms

Telepresence EX90 SIP no video displayed when MTP enabled.

VCS Cluster account replication fail

ISDN License (512 kbps 2B + D) for Tandberg Edge95 MXP

Resolved! Cisco Touch for CTS Systems

Resolved! VCS Cluster DNS issues

Cisco Video Conference (tandberg) with Adobe connect

Resolved! Client Access Licenses for TMS Win2008 Server and SQL Server?

Resolved! Quick Set C20 - Solution

TCS (Content Server) how to record 1080p ?

Presence server configuration

Quality of CTS-PHD1080P4XS1 cam

DSCP AF12

EX 90 strange behavoir

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