TelePresence and Video Infrastructure

Hi Experts,I have installed Cisco Jabber for Video 4.4 on my laptop which is HP Pavillion DV6-2170us.However, when I run it for the first time, it get the below error saying that please update your graphics driver.It has intel HD graphics driver, whi...

HiIs there any way to auto disconnect the video calls from certain accounts (Jabber/Movi) after a certain call duration?use for the demo acountsAdd policy on VCS or TMS or MCU? Does write CPL on VCS can work?Thanks in advance,

Hi everybody. I wanted to upgrade an existing TMS 13.2 installation for enhanced provisioning. The migration tool fails with the following error:Start migration of 2 device templates...19 Nov 2012 21:29:39 ERROR - Failed to create device template for...

HiI have noticed with the C series codec that Cisco provide that recently there appears to be problems with the firmware image becoming corrupted which is causing several problems.we have a specific codec that has entered this state now, a C20, the c...

Good Morning Just a quick questionWe have a C20 here which was working fine until we plugged a suspected faulty camera into it to test it. Unsure if the camera may have caused the fault but the codec was fine before hand. After the camera upgrade the...

Good AfternoonI have a customer who is having an issue with their c20 installation.For some reason the codec keeps ramping up the gain on the microphone until the audio begins to echo, then when the customer talks directly into the microphone the gai...

All,Is there anyway to kill phantom calls on the VCS-E.  We currently have (3) calls listed under the 'Active Calls' section on our VCS-E, however the endpoint they are calling to is not in any calls and we have rebooted the endpoint.  We have tried ...