TelePresence and Video Infrastructure

Hi,I am having trouble registering a SIP SX20 with my VCS-E.I checked firewall rules (addresses and ports) and is as expected.I performed a "tcpdump" on VCS-E and captured the following information:172.X.X.2 = VCS-E172.X.X.65 = SX20~ # tcpdump -vvvv ...

Hi,We are installing the SX20 in our company, and we are having problems with making calls and authentication equipment.I had difficulties in obtaining documentation to list of ports to be included in the firewall, getting the list below but do not k...

I regularly connect two 3000mxp's together and do lengthy connections using duo video. I have been having a problem since I began connecting them together. I connect them in the morning like around 9am with duo video active. By about 7:30pm the reciv...

How is this field utilized through a VTC infrastructure? We envisioned that users with newer desktop devices (ex90) would see an image of the jabber user on thier touch pad controller (a white sillohete appears currently). We placed an accessible url...

Hello!Equipment: Tandberg QuickSet C20 codecI upgraded this codec from version 3.1.5 to version 5.1.3, but, unfortunately, I don't have a release key for this version or version 4.x.x (quaranty expired). I have got uploaded release keys for versions ...

Dear all,We have deployed the Cisco TelePresenceManagement Suite Provisioning Extension with VCS control and Expressway with 7.2 while TMS with 13.2However, in the jabber client , the user can't search any endpoints and jabber client.In TMS Provision...

On our TMS server has expire SSL certificate. Therefore secure connection between TMS and VCS doesn't establish.Is anybody know how to renew TMS SSL certificate?

Hi all, Want to check if it's possible to disable the selfview during a multisite call?Problem:CST with MXP EP system connects to 2 other systems, MXP system uses its own built in MS function. Defaults to a 4-split layout, where it shows EP 1 in fram...

Hi all,we are experiencing a curious behaviour in TMS 13.1 (i need to double check the version).The TMS have 35 installed  systems licenses and only 8 added systems, but sometimes, it show a pop up message on screen quith this phrase:Warning: Not eno...

Hi,We will be running a demo of Jabber externally, we have setup the relevent DNS records for our domain but what I need to know is what is required for a user in company A to talk to a user in company B via the Jabber client. We are aware we will ne...

Recently we registered 2 C20 and 2 EX60 in our upgraded CUCM 8.6.2, we have configured these endpoints with native integration and works fine, but today, we saw that the web access password provided by CUCM is not worked, in fact, have not password, ...

Hi all,We released TMSXE 3.0.2 today, and it can now be downloaded from cisco.com (login required.) Please see the release notes before upgrading.TMSXE  3.0.2 is a maintenance release, resolving a couple of major bugs. All TMSXE 3.0.0 and 3.0.1 users...