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Cannot Call Internal SIP URI from Cloud Registered Device

Ben Morgan
Level 3
Level 3

Have two cloud registered devices.

 

Have configured hybrid for these two devices to make calls to the PSTN, via CUCM. All works fine.

 

From the cloud registered devices I can successfully dial and connect to:

- PSTN Numbers

- Internal Extension Numbers

- External SIP URI's

 

BUT.. I cannot dial or connect to SIP URIs with the same internal Domain name. I do not see any traffic hit the expressway-E.

 

example.

webex admin is for domain abc.com.au, my internal domain for CUCM is also abc.com.au

 

So IP Phone A has a URI of phoneA@abc.com.au

Cloud registered device has mapped URI of cloud1@abc.com.au

 

The cloud registered device cannot call phoneA@abc.com.au?

 

This may be a limitation.. but cannot confirm. please advise.

 

Thanks

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