cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
212
Views
0
Helpful
0
Replies

Capture customer survey feedback using HttpFeedback

eric eller
Level 1
Level 1

Hello,

We have a new meeting room with a Room Kit pro endpoint and would like to implement a post meeting user satisfaction survey.  I'm attempting to set up an HTTP feedback event that will collate user input (issue description and contact email) and send feedback via webex message (or email). 

I'm using this macro: roomdevices-macros-samples/Customer Satisfaction Survey/customersatisfaction_with_input.js at master · CiscoDevNet/roomdevices-macros-samples · GitHub.

The message prompts all work as expected, but I'm having trouble figuring out how to transmit feedback through a webex message. I know we need to register a feedback slot and set it to trigger at the message/prompt event, but unsure of how to set the API call to trigger a webex message where you would otherwise indicate a server URL. Is there a simple way this can be done? I'm an AV manager (not a programmer) and I'm just digging into the advanced functions of the RoomOS environment, so any help is greatly appreciated!

 

0 Replies 0