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Cisco EQX Mirakast Issue

mayurrathod3795
Level 1
Level 1

Currenly we have onboarded cisco eqx devices at one of our client end. Everything is working fine with this device but only facing issue in mirakast. when we are sharing content with PC in Cisco EQx device using mirakast its appeared on screen but with some disturbance scenes, like some interferance. there are more than 40+ devices onboared here so there is no any issue with enviornment as previosuly working device like board pro. i want to know that did anyone facing same issue with this EQX device? or is there any ios issue is ongoing in this product?

1 Reply 1

George Sotiropoulos
Cisco Employee
Cisco Employee

Hello @mayurrathod3795 
I would suggest to check the Wi-Fi Conditions.
You can enable the media overlay from the "Device Settings" menu, "Issues and diagnostics", "Media details", enabled "Media statistics overview".  By enabling the media overlay you can check Noise Level, SNR and RSSI during the cast. In general, SNR should be 20 or higher. 

Obviously, it is strongly suggested to open a TAC case. 

Hope the above helps,
gsotirop