When customizing the CMS, we only want to replace 1 wav file – and don’t want to re-record all the rest
This seems possible, from the guidelines;
“On the web server create a directory for the IVR customization files and place in it all the files
listed in Section 3.1.1 and Section 3.1.3. Do not zip these files
Cisco have created an archive with their audio and video files. These can be individually used
when a mix of custom and default files are required. The necessary files must be copied into
But - where is this archive ? I can't find it anywhere on the Cisco site, or the appliance ?