Cisco TANDBERG Edge 95MXP Black and White display Presentation mode

[andrew.frelas1]

Hello, was wondering if anyone would know why our Cisco TANDBERG Edge 95MXP only seems to work in Black and White display Presentation mode, it is a new problem and we have checked the cables and it seems to be okay. The camera works on the screen in full colour.

[Jens Didriksen]

You need to eliminate the monitor, cabling and presentation source first of all, this is quick and easy to do if you have a monitor tester, but if not...have you tried bypassing the Edge 95MXP and connected the presentation source directly into the monitor? Still b/w?

Tried different presentation source? Still b/w? Try another cable and do it again. Anything else in the circuit, i.e. DA, switcher etc?

What input are you using on the monitor; HDMI, DVI, VGA? Is it b/w on all inputs? Any converters involved, i.e. HDMI to DVI etc?

/jens

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