Cisco TelePresence Codec C60 with CUCM 12.0

[ilyas.safarov]

Hello friends,

Can anybody clear for me , whether CUCM 12.0 support Cisco TelePresence Codec C60 ( end of life )? I even tried with 11.0 version with no luck

Thanks in advance

[Jaime Valencia · Accepted solution]

The option is in the dropdown for that device.

[dashoward]

Does this apply to the products formerly branded Tandberg running TC firmware? Will they run on CUCM 12.0 and will they need to be upgraded?

Thanks for the help!

[Wayne DeNardi]

The C series device is still a C series device, no matter whether it was branded witha Cisco or a Tandberg logo on it.  They're still the same device.

If you have kept the software at a supported level (ie, TC7.3.16 is the current release), then the device is still supported.  If you're still running one of the older software releases of TC (prior to TC7.x), I'd strongly recommend that you update your software load.

[PJMack · Accepted solution]

the C60 is supported by both versions of CUCM, it is not end of support until June 30, 2020. If you don't see it as a device type, you probably don't have the device pack installed that includes it. 

[Wayne DeNardi · Accepted solution]

As the others have said - yes, you should be able to use the C60 with CUCM.

The C60 may be End of Sale, but it isn't End of Support, and just because the device goes End of Support doesn't mean that you are unable to continue using it with your CUCM or that it will be removed in the short term.

The C Series endpoints are supported natively in CUCM 12.0 - see Table 11 in this document: Cisco Unified Communications Manager Device Package Compatibility Matrix - Current