CMS 2.1 Firefox cannot join conference？

[Song Yi]

I use the latest version of Firefox, video call cannot be established.

I use the latest version of Chrome, video call perfect.

[Song Yi]

2017 Happy New Year

[Oleksandr Yurchenko]

You are not alone :-)

I have same behavior after upgrade.

https://supportforums.cisco.com/discussion/13192571/cisco-meeting-server-1000-new-update-210-remove-feature-and-doesnt-work

HNY

br Oleksandr

[Gordon Ross]

Sounds like it could be a manifestation of BugID CSCvb47815 (Unable to start meetings in Firefox V49 or later)

GTG

[Song Yi]

I use Cisco Meeting Server 2.1 , not CWMS, Thanks.

[Oleksandr Yurchenko]

Hi,

In all manuals from acano or cisco i am found that firefox brouser only for beta .
For example, from CMS release notes 2.1:
" Note about browser to use with WebRTC App: We strongly recommend only using the most recent version of Chrome "
From acano KB : "Our Firefox WebRTC app (client) is currently in beta test".

br Oleksandr

[Patrick Sparkman · Accepted solution]

CMS 2.1.2 just released, it brings back Web Bridge 1.9, this change (most likely temporary until Web Bridge 2.0 is fixed) resolves the following issues:

• Cannot join a call via the Web RTC app using Firefox
• Unable to change passcode on spaces created using Web Admin interface
• Launching the Web RTC app in guest mode is not possible using Web Bridge 2.0
• Using the Web RTC app to join a space with no passcode is not possible using Web Bridge 2.0

CMS 2.1.2 Release Notes

[Song Yi]

I upgraded to CMS 2.1.2

I'm glad to have seen the original web page.

Hope to be able to see better CMS.

Thank you for your attention.