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CMS Space does not ask for passcode

abcdedghi1
Level 1
Level 1

Hey guys

 

Stats:

CMS version 2.8

DX80 Version 9.7

Cisco Teams client

Jabber for Windows client 12

 

So the problem is I created a space  on CMS like the one below:

<coSpace id="278fa81d-816d-4983-9853-6eddef81c66e">
<name>room3</name>
<autoGenerated>false</autoGenerated>
<uri>1003</uri>
<callId>1003</callId>

<passcode>1234</passcode>
<secret>2l.mAWNiW7ugeM9gXJrY3A</secret>
<defaultLayout>telepresence</defaultLayout>
</coSpace>

 

 

Now you will notice there is a passcode for "1234". Now when i connect through webrtc i am able to enter passcode and join the space. But if i dial from cisco teams or dx80 on the network or jabber 12 into this space is just get a black screen. Eventually it times out after a minute. but i noticed that if i open the keypad when i see the black screen and type in the passcode then i am able to join. I tried that from all the clients same behaviour

 

isnt the space suppose to ask for the passcode and maybe show me some sort of a IVR asking for the passcode?

 

thanks Guys

 

 

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