My Codec Pro (hard wired) is having some issues when it connects to a Webex. The unit is registered on prem to CUCM. While i am on a webex the video seems to get super pixelated (picture attached) and/or just stop/drop the call. If I join the WebEx with a laptop the participants video looks good but my video looks pixelated. This are the logs I see. Please let me know if you have any questions. Thanks in advanced!
2020-07-29T14:30:03.118-04:00 video[2174]: HdmiStreams-0 I: Stream off
2020-07-29T14:30:03.119-04:00 video[2174]: HdmiStreams-0 I: reset mPool
2020-07-29T14:30:03.124-04:00 video[2174]: HdmiStreams-1 I: Stream on
2020-07-29T14:30:03.191-04:00 video[2174]: layout_id: 52, swap interval: 1, frame period: 0ns, refresh: 16666667ns, display: 0
2020-07-29T14:30:03.225-04:00 video[2174]: HdmiStreams-1 I: alloc 1 more, now 7 buffers
2020-07-29T14:30:06.892-04:00 video[2174]: HdmiStreams-1 I: alloc 1 more, now 8 buffers
2020-07-29T14:30:08.337-04:00 appl[3486]: Multistream[1]: Received refresh request on sci=001 ssrc=0xfe22d138
2020-07-29T14:30:08.337-04:00 video[2174]: DEC_FSM-0 I: Decode Err: [0]:Still experiencing (43): intra request
2020-07-29T14:30:08.337-04:00 video[2174]: Dec-1: frame assembler error -3
2020-07-29T14:30:08.338-04:00 video[2174]: DEC_FSM-0 I: Decode Err: [2]:Still experiencing (19): output but missing ref frame
2020-07-29T14:30:08.338-04:00 appl[3486]: Multistream[1]: Refresh request sent on sci=1 ssrc=0xf6e2963a
2020-07-29T14:30:08.339-04:00 video[2174]: DEC_FSM-0 I: Decode Err: [3]:Still experiencing (19): 1
2020-07-29T14:30:08.359-04:00 video[2174]: DEC_FSM-1 I: Decode Err: [0]:Still experiencing (20): intra request
2020-07-29T14:30:08.360-04:00 appl[3486]: Multistream[1]: Refresh request sent on sci=2 ssrc=0x49c0e860
2020-07-29T14:30:08.361-04:00 video[2174]: DEC_FSM-1 I: Decode Err: [4]:Still experiencing (25): 8
2020-07-29T14:30:08.381-04:00 video[2174]: DEC_FSM-1 I: Decode Err: [1]:Still experiencing (19): output but missing ref frame
2020-07-29T14:30:08.383-04:00 video[2174]: DEC_FSM-1 I: Decode Err: [2]:Still experiencing (12): 9
2020-07-29T14:30:08.684-04:00 appl[3486]: Multistream[1]: Received refresh request on sci=001 ssrc=0xfe22d138
2020-07-29T14:30:08.695-04:00 video[2174]: Dec-1: frame assembler error -3
2020-07-29T14:30:08.859-04:00 appl[3486]: Multistream[1]: Refresh request sent on sci=1 ssrc=0xf6e2963a
2020-07-29T14:30:08.881-04:00 appl[3486]: Multistream[1]: Refresh request sent on sci=2 ssrc=0x49c0e860
2020-07-29T14:30:08.975-04:00 appl[3486]: Multistream[1]: Received refresh request on sci=001 ssrc=0xfe22d138
2020-07-29T14:30:09.095-04:00 video[2174]: Dec-1: frame assembler error -3
2020-07-29T14:30:09.310-04:00 video[2174]: DEC_FSM-1 I: Decode Err: [3]:Still experiencing (7): 1
2020-07-29T14:30:09.364-04:00 appl[3486]: Multistream[1]: Refresh request sent on sci=1 ssrc=0xf6e2963a
2020-07-29T14:30:09.373-04:00 appl[3486]: Multistream[1]: Received refresh request on sci=001 ssrc=0xfe22d138
2020-07-29T14:30:09.385-04:00 appl[3486]: Multistream[1]: Refresh request sent on sci=2 ssrc=0x49c0e860
2020-07-29T14:30:09.534-04:00 video[2174]: Dec-1: frame assembler error -3
2020-07-29T10:30:09.706-04:00 video[2403]: Last message 'Dec-1: frame assembl' repeated 1 times, suppressed by syslog-ng on CENTCOM-XXXXX
2020-07-29T14:30:09.706-04:00 appl[3486]: Multistream[1]: Received refresh request on sci=001 ssrc=0xfe22d138
2020-07-29T14:30:09.869-04:00 appl[3486]: Multistream[1]: Refresh request sent on sci=1 ssrc=0xf6e2963a
2020-07-29T14:30:09.902-04:00 appl[3486]: Multistream[1]: Refresh request sent on sci=2 ssrc=0x49c0e860
2020-07-29T14:30:09.956-04:00 appl[3486]: Multistream[1]: Received refresh request on sci=001 ssrc=0xfe22d138
2020-07-29T14:30:10.370-04:00 appl[3486]: Multistream[1]: Refresh request sent on sci=1 ssrc=0xf6e2963a
