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CUCM registerd video endpoints couldn`t connect to the WeBex

Jahangir Tahirov
Beginner
Beginner

Hello,

We have  CUCM registered cisco DX80 video endpoints, we are using them to connect to the Webex meetings.

We have set up our infrastructure for connecting our on-prem endpoint to be able to connect to Webex.


2-3 mounts ago our public Cert is expired for expressway-e, and today we signed it and uploaded it to the expressway-e.

 

Now we can`t connect to the Webex meetings, it shows on the video endpoint that "Can`t join end-end-to-end encrypted meeting".  
we  used Cisco TAC tools expressway log analyzer and it show in SIP messages the same error " Reason: SIP ;cause=752;text="CLIENT_E2EE_NOT_SUPPORTED""/>

 

Any suggestions?

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