04-11-2012 09:11 AM - edited 03-17-2019 11:02 PM
trying to bring up a conference using TMS to book it and add participants.
the booking works fine, I add my endpoints + the MCU.
conference starts...but endpoints do not join.
when i look at the MCU - i see that it's an H323 conference - but my environment is exclusively SIP...so the endpoints dont join.
tried to create a default conference template where I might set the default call protocol - but I dont see where to set this variable. Saw a spot in TMS under MCU settings where i could uncheck the box for allow incoming and outgoing H323 dialing... still not getting participants connected.
Type | Name | Status |
---|---|---|
H.323 | Central Regional | Failed to connect to remote party |
H.323 | Florida Regional | Failed to connect to remote party |
H.323 | Texas Regional Office | Failed to connect to remote party |
anyone know how to do this?
Thanks,
Paul
Solved! Go to Solution.
04-11-2012 09:33 AM
HI Paul. If you can check one thing for me on your endpoints in TMS. Go to Systems Navigator and choose an endpoint. Once it comes up, click on the systems Settings Tab. Then click Edit Settings. Scroll to the bottom and you will see TMS Booking Options. Uncheck all of them EXCEPT for SIP and Save.
Do this on the same three endpoints, re-book and let us know the outcome if you can?
Thanks.
VR
Patrick
04-11-2012 09:33 AM
HI Paul. If you can check one thing for me on your endpoints in TMS. Go to Systems Navigator and choose an endpoint. Once it comes up, click on the systems Settings Tab. Then click Edit Settings. Scroll to the bottom and you will see TMS Booking Options. Uncheck all of them EXCEPT for SIP and Save.
Do this on the same three endpoints, re-book and let us know the outcome if you can?
Thanks.
VR
Patrick
04-11-2012 09:56 AM
interesting - now when i try to go book a conference and add participants...my list of endpoints is missing the C20's that I unchecked all the boxes.
then I realized...so you said uncheck all but SIP - needed to put back "allow bookings"
this worked... by forcing SIP at each endpoint - I was able to see a scheduled conference come up - success!
thank you Patrick.
PD
04-11-2012 10:00 AM
HI Paul...that was a "DOH!!" on my part..should not have said ALL but SIP..glad it works.
VR
Patrick
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: