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Dianling External URI Resource unavailable - Loop detected VCS Control

Hello,


  Since I installed the platform could make calls to IP and URI Externals directions, but a few months ago I could not make calls to URI Externals but yes to a IPaddress external from devices registered in the VCS Control,devices registered in the VCS E can call normally.

This is the search history and error is displayed is Resource unavailable - Loop detected.

I do not understand because it appears as loopback@mydomain.com instead of @ cisco.com which is the original domain.