doubt for MX300 Touch device

[ImpalaTerminals]

hi all

i had a telepresence MX300, i want to know if the touch 10 its compatible with my MX300, i see on specs from Touch 10 are compatible with MX series, but this only show MX300 G2, i see the connections of MX300 G2 and got a secondary Ethernet port for touch, and Mx300 dont had this.

can some one know if touch 10 are compatible with MX300

best regards

[Ashish Patel]

https://community.cisco.com/t5/telepresence-and-video/touch-10-and-c-series-end-points/td-p/2708279

[ImpalaTerminals]

hi Ashish

i see this, this looks i cannot use touch 10 for MX300, its any way i can get a touch 8 ?

best regards

[Wayne DeNardi]

The Touch 8 panels are an End of Sale item, so you will not be able to pruchase a new one.

If your MX300 is covered by an active service contract, you should still be able to get a replacement for a faulty one through the Cisco TAC as they do not reach their Last Date of Support until 31 October 2019.