Downgrade of SX20 from TC6 to TC5

[Ingo Tank]

Hello,

we received a new SX20 with TC6.0.0 installed.

Is it possible to downgrade to TC5.1.7 without having a Releasekey for TC5?

The reason is, that we're still running TMS 13.2.1 (with a planned Upgrade to 14 in the near future) on a Windows Server 2003.

Currently we don't want to install the Patch on our server as described in this thread: https://supportforums.cisco.com/thread/2219410?tstart=90

only for this single system, because of the planned Upgrade to TMS 14 on Windows Server 2008 R2.

Thanks

Regards

Ingo

[Ravi Yadav · Accepted solution]

hi Ingo,

If the keys for TC 5.X never entered on the device then yes you need to enter it in order to downgrade.

go to the licensing page on cisco.com

https://tools.cisco.com/SWIFT/LicensingUI/Quickstart

and generate the keys

device should be under an active contract

Thanks

Ravi kr.