Issue: Seeing 2 entries for Jabber users - 1 with their Findme address and other with their Device Address
Fineme Address Pattern: {username}@example.com
Device Address Pattern: {username}.jabber@example.com
I have a Phonebook source of type "Cisco TMS Provisioning Directory". It is binded to 1 particular user directory of TMS-PE.
If i do view contacts here, i see only 1 SIP contact with Fineme Address Pattern: {username}@example.com. This is expected.
Now this Phonebook source is connected to a Phone book.
If i do view contacts here, i see 2 SIP contact. 1 with Fineme Address Pattern: {username}@example.com and other with Device Address Pattern: {username}.jabber@example.com.
So, if users serach for a user on phonebook. They are presented with 2 phonebook entries - which is confusing.
Observation:
This dual entry is seen only on searches for user names which are provisioned. If we search for any user name who has not been provisioned in the recent past, we see only 1 entry for SIP.
So, for any user who has been provisioned in the past - we see both Findme address and Device address in the Phonebook.
Is this a expected behavior..? Any way to avoid this.
Note:
TMS 13.2.1
