07-18-2016 11:53 AM - edited 03-18-2019 06:09 AM
Hi everyone, our company bought a DX70 for a Show room with telepresence devices, and while testing it, we find that when you're on a video call and you want yo use the document camera feature, the onty way that the image flip over is if you grab the DX and Tilt it a bit.
Anyone with the same problem?
Thanks!
07-18-2016 12:15 PM
You should be able to just tilt the camera itself down toward you without needing to move the endpoint, it should then rotate the image and go into document camera mode, refer to the DX70/80 User Guide on pg 36.
07-18-2016 05:52 PM
As the camera gets to a point, almost at full rotation downwards, it should switch. If you're tilting it the whole way, then also having to tilt the DX as well, then it sounds like you have a faulty unit and should RMA it through the TAC.
Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.
Please remember to mark helpful responses and to set your question as answered if appropriate.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide