How often does TMS poll endpoints and servers?

[hashimoto.kotaro]

Hi all,

Does anyone know how often TMS poll endpoint and servers?

We have Cisco endpoints and Cisco servers(ex.VCS-C) which are registered with TMS 14.5.0.

(We see them at SYSTEM>NAVIGATOR)

And no TMSPE, no provisioning.

I guess TMS polls endponts and servers every 45 seconds using SMTP by default.

But I can not find what protocol does "TMSDatabaseScannerService" use and how often it poll?

Regards,

Kotaro Hashimoto

[Patrick Sparkman · Accepted solution]

The TMSDatabaseScannerService will scan all managed endpoints every 15 minutes, infrastructure systems is scanned every 30 seconds. Depending on the system, TMS could use HTTP/S or SNMP. SNMP is used for legacy systems that doesn't support HTTP polling.

[Wayne DeNardi]

Some of the settings for how often the devices are polled can be changed within TMS.

See the Administrative Tools > Configuration > Network Settings page and look under the "TMS Services" heading.  Page 233 of the TMS Admin Guide has some descriptions of each of the settings.