05-10-2015 10:21 PM - edited 03-18-2019 04:27 AM
Dear All
I am trying to get the serial number for T3 becasue theTCU for T3 is faulty and it needs to replace .
my Question : how to get the serial number for T3 , and where is located to ? . from the web i didnt find it
where can i find it in chase ?
thanks
05-11-2015 04:07 AM
any expert can help ?
thanks
05-12-2015 05:28 PM
Do you have the system in TMS, there you might see it.
Besides that, the T3 should consist of multiple C90 codecs,
on the unit as well as on their CLI / webinterface you should be able to find their
serial numbers, which might lead to the main number.
You can also try to look through the documentation:
http://www.cisco.com/c/en/us/support/collaboration-endpoints/telepresence-system-t3/model.html
It should also be somewhere mentioned in the order confirmation of the t3 or of the service contract.
Besides that, simply write a mail to tac@cisco.com and ask how to identify the main serial number of the unit.
Please let us know how you solved it.
Please remember to rate helpful responses and identify
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