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Jabber dial in to scheduled conferencing on TMS

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doanhuuhiep
Level 1
Level 1

‎06-28-2015 07:10 PM - edited ‎03-18-2019 04:39 AM

Hi all.

My system has:

  • TMS
  • Conductor
  • Telepresense Server
  • CUCM

My TMS can schedule a conference, and then dial out to jabber client but jabber client cannot dial in the room.

On TMS, I configured ID Room: 898X.

On CUCM, I configured SIP trunk to Conductor and route pattern 898X to conductor.

Are there anyone knowing why?

 

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Patrick Sparkman
VIP Alumni
VIP Alumni
In response to doanhuuhiep

‎06-29-2015 08:02 AM

What version of TMS are you running?

In TMS 14.6 they introduced an option with Conductor: "Limit Ports to Number of Scheduled Participants".  It's under the extended settings of Conductor within TMS, make sure it's unchecked, or as Michel has mentioned, add a dial in participant to the conference when scheduling.