04-12-2013 11:58 AM - edited 03-18-2019 12:55 AM
Hi, Cisco Support Community,
I'm trying to register Jabber for iPad in CUCM 8.5.
This is the document I'm using
I upgrade Install the cop files, and I have the option in the CUCM.
Observation:I couldn't restart Tomcat using this command "utils service restart Cisco Tomcat"
I restart the CUCM from Cisco Unified OS Administration->Settings->Version->Restart instead.
I create a SIP profile.
I didn't create Dial Rules. I thought it was not necessary yet (but maybe someone could tell me if this is necessary and help me to do it)
Then I add user device
Configuration DN
Create a end user and associate
I try to register from jabber I have this picture.
The iPad has an ip 10.60.0.X /24
The iPad is in the same network (I can ping from the Ipad to server)
No VPN
I tried to do the steps of the document many times.
I hope someone could help me
Thanks in advance.
Windsor R. Gonzales Mejia
06-17-2013 02:12 AM
Hello, All!
I have a same problem, CUCM 9.1 and Jubber for iPAD 9.3.
Jubber for Windows works ok.
06-17-2013 03:58 AM
Dial rules are not required for registration.
I noticed a blank DIGEST Password in your End User configuration. Please populate that field as well as the Primary Extension with your DN. Also ensure the user is a member of the Standard CCM End Users group.
The DIGEST Password will be embedded in the XML config file (clear text) by default so you don't need to remember it. I typically use a random value generator.
Please remember to rate helpful responses and identify helpful or correct answers.
06-17-2013 05:29 AM
Hello, Jonathan!
I made corrections, it does not help. Also i try to disable digest auth, but still get same error.
06-17-2013 05:45 PM
Jonathan,
Thanks for your reply
I wanted to confirm if it refers to the ¨Digest Credentials ¨
Also configured a CUCM 9.1 with the same results, the only difference is that you no longer need the cop files.
Windsor R. Gonzales Mejia
06-20-2013 01:55 PM
I complete Registration for Ipad it was a DNS resolution problem
Saludos Cordiales
Windsor R. Gonzales Mejia
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