04-26-2017 06:08 AM - edited 03-18-2019 01:03 PM
Hi team, would you please help me, i have a Cisco Mx 300 and the client need to connect second mornitor for the presentation but i did some configs and still not signal on the second monitor, can someone help how to do the comfigs please help..
04-26-2017 07:09 AM
Can you provide a copy of the endpoint's configuration, or tell us what you've tried?
There isn't really any configuration needed or can be done for a MX300 G2 regarding the HDMI output.
If you check the status of Video > Output > Connector 2, it should say Connected: True and give some details about the connected display.
04-27-2017 07:36 PM
The setting you have highlighted in your screenshot is only the CEC setting for the monitor, not actually enabling the monitor itself.
How have you configured the other Video settings, ie the Video > Monitors - is that set to "Auto", or "DualPresentationOnly"?
Do you actually have a presentation being sent for the monitor to show (if not, it will be blank)?
Wayne
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04-27-2017 10:13 PM
Hi Wyne,
The settings under monitors is set to auto
Regards
Josias
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