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reorder tone

jerry.larson
Level 1
Level 1

When I dial numbers that have been disconnected, I do not get a reorder tone or message saying that the number has been disconnected. The phone immediately hangs up.

1 Reply 1

vmoopeung
Level 5
Level 5

Issue the "voice call convert-discpi-to-prog" global configuration command, available in Cisco IOS Software Release 12.2(1). Doing this converts a DISCONNECT message with a progress indicator value of eight to a PROGRESS message with a progress indicator value of eight so that audio is cut through and the Cisco IP phone hears the disconnect tones or announcement from the PSTN.

http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a0080111b58.shtml