Search directory problem in CMS 3.3

[by_hamid]

Hello to everyone

We recently launched CMS 3.3. When scheduling a session, there is no problem to add users, but it does not work in a session using the "Add participant" option. I mean cant search users names, Upgrading the server to version 3.4 didn't solve the problem.

Regards.

[b.winter]

AFAIK you have to enter the SIP address, that you want to dial. And not search the user.

So, if you want to call User-test1 (with SIP address user1@example.com), you have to type the SIP address and not the username.

It's also stated there, when you click the "add participant:

 

[by_hamid]

Thanks, @b.winter ,
This Document mention this availability :
https://www.cisco.com/c/dam/en/us/td/docs/conferencing/ciscoMeetingApps/Web-App/User-Guide/CMS_web_app_User_guide_3_4.pdf

[b.winter]

And it's not a directory search, like you have in Jabber, when you search a person.

It is just a dial-out function from CMS. So you put in the SIP address and then CMS dials this address for you (assuming the outbound rules are configured correctly).

[by_hamid]

so you mean adding participant it not possible during meeting in the case of deployments without existence of CUCM?

[b.winter · Accepted solution]

Hi,

I got it now:

You have to add a "directorySearchLocation" via API.

If you already have set up the LDAP sync, then you can re-use the already configured LDAP-server object, or add a new one.

When you configure the directorySeachLocation, you should be able to search the users from the LDAP.