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service contract renewal

Louis-Alex
Level 1
Level 1

Hi there,

I wondered if service contract was renewable even after a few months of its end ?

Thnx

1 Accepted Solution

Accepted Solutions

Patrick Sparkman
VIP Alumni
VIP Alumni

Yes, it's possible, if I'm not mistaken the start date will be when the previous contract ended as you're not allowed any gaps in service.  You should contact your Account Manager and/or your local reseller, they can help you go through the process of renewing your support contracts and answer any questions you have regarding them.

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1 Reply 1

Patrick Sparkman
VIP Alumni
VIP Alumni

Yes, it's possible, if I'm not mistaken the start date will be when the previous contract ended as you're not allowed any gaps in service.  You should contact your Account Manager and/or your local reseller, they can help you go through the process of renewing your support contracts and answer any questions you have regarding them.