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Sharing Content (Starting to share, but content not displayed)

We are facing an issue with serveral different room kits that when attempting to share content from the local room kit, users that are joined to the meeting see the message "xxxDevice starting to share" but they never see the content displayed it just stays hung on starting to share.  If we then stop sharing and allow some other member of the meeting to initiate a screen share, their content is properly shared throughout the meeting.  If we then attempt again to share from the room kit, it works properly after someone else has shared content.  Any thoughts or ideas?

 

Thanks in advance.

 

Richard

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