11-03-2017
11:05 AM
- last edited on
03-25-2019
09:18 PM
by
ciscomoderator
We have a demo of the Cisco Spark Room Kit but are having trouble connecting to older gear. I can easily connect to a DX70 but when we try to connect to MXP or even SX80's with older software the call connects but we don't get any video on the remote site. I suspect a codec mismatch of some type but wonder if anyone else is experiencing the same.
Thanks in advance.
Solved! Go to Solution.
11-03-2017 01:48 PM
Okay, we got it working. Should have tried this first. Upgraded the Spark Room Kit from ce9.1 to cd9.1.4 and it worked.
11-03-2017 01:48 PM
Okay, we got it working. Should have tried this first. Upgraded the Spark Room Kit from ce9.1 to cd9.1.4 and it worked.
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