Hi
I have a SX20 and have attempted to complete the factory reset. I have powered off the system, pressed the power button for 10 seconds, the ring blinks on, I press the power button twice and a couple of minutes later the system comes back but the rs-232 login username: admin password "" does not work as it did before.
The problem started when I tried to start a service that I did not have access to and the sx20 is now a brick.
please help