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SX20 : how to configure default SIP extension

CNS
Beginner
Beginner

Hi, How can we configure the default extension when calling a SIP address ?

So far, when we use the shortname of a unit (for example 2221), the system automatically appends a wrong SIP extension {@xrce.xeroxlabs.com). We would like the system to add instead the right extension which is @10.64.84.20. Where do we specify this in the System settings please ?

 

3 Replies 3

Syed
Participant
Participant

Login to SX20 - System Configuration - SIP - change URI and save.

Thanks for your answer,

 

But when we call 2201 for example, we had 2201@xrce.xeroxlabs.com and I want : 2201@10.64.84.20

 

I want to change this one : @"..."

 

 

 

What protocol are you using when dialing from the SX20?
Is the SX20 registered to a call control server, or is standalone?
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