03-04-2013 06:11 AM - edited 03-18-2019 12:43 AM
I have two SX20 codecs I am controlling through the USB port on the back of the codec. This communication will stop working over time. The only way to re-establish communication that I have found is to either hard reboot the SX20, or unplug the USB connection and plug it back in. I have a text cosole to see the communication dialog. When this communication stops working, I can see my polling requests continue to go to the SX20, but it has stopped responding for whatever reason. Has anyone found a solution for this?
03-04-2013 11:53 AM
This seems to be a software bug. Please take a look at this thread on developer forum:
http://developer.cisco.com/web/telepresence-developer/forum/-/message_boards/view_message/12482021
03-04-2013 01:06 PM
This is the bugzilla ?
138406 SX20 Serial to USB Port Stops Responding\locked Up
Will ask to get this copied over to CDETS.
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